MarketMapr - Privacy Policy

Introduction:

Welcome to MarketMapr, where your privacy and data security are our top priorities. Should you have any inquiries or concerns about how we handle your personal information, please feel free to reach out to us at privacy@marketmapr.com

As you engage with our web application and related services at MarketMapr, your trust in us to responsibly manage your personal data is something we deeply value and rigorously uphold. In this privacy notice, our goal is to transparently outline the specifics of our data collection, usage, and your associated rights. We encourage you to thoroughly review this notice to fully understand our practices and policies regarding your personal information.

The author reserves the right to seek all remedies available by law and in equity for any violation of these terms and conditions. Any rights not expressly granted herein are reserved.

This policy is applicable to all data gathered through your interaction with MarketMapr's services, encompassing any related sales, marketing, or event-related activities.

Scope of this Privacy Policy:

This Privacy Policy is applicable solely to the interactions and data related to MarketMapr and its users concerning this Service. It does not cover any external websites you might access through our site, including social media links we may provide.

Additionally, this policy addresses how we handle Personal Information received from our customers regarding their users and other third parties. If you share someone else's Personal Information with us, it is your responsibility to ensure you have obtained the explicit consent to do so for the purposes you are providing it and as outlined in this Privacy Policy and our Terms of Use.

RecMapper does not intentionally gather personal information from individuals under the age of 18. If we discover such data has been collected, it will be promptly removed from our records.

In accordance with applicable Data Protection Laws, RecMapper acts as the "data controller" for our website visitors, which means we determine the processing purposes and methods of your Personal Information.

What Information Do We Collect?

At MarketMapr, we collect information that you choose to share with us. This includes the details you provide when registering for our services, expressing interest in our offerings, participating in our platform activities, or reaching out to us directly.

The type of personal information we gather is influenced by your interactions with MarketMapr, your choices, and the services you utilise. This typically encompasses:

User-Provided Information: Such as your name, email address, and password. Transactional Data: If you engage in transactions through MarketMapr, we collect data needed for processing payments, like your payment instrument details. However, payment data is securely managed by our payment processing partner Stripe, whose privacy policy can be accessed here: [https://stripe.com/en-gb-us/privacy].

We commit to ensuring that the information you provide is accurate and up-to-date. We also encourage you to inform us of any changes to your personal information.

Information from Other Sources

To enhance the relevance of our marketing and services, we might obtain additional data about you from various external sources. These include public databases, marketing partners, data providers, social media platforms, and other third parties. This information could range from contact details and professional titles to user behaviour data, IP addresses, and social media interactions, aiding in targeted advertising and promotional activities. The specifics we receive from your social media interactions depend on your account's privacy settings on those platforms.

How We Use Your Information:

At MarketMapr, we utilize the personal information gathered through our platform for various business-related purposes. Our processing of your data is based on legitimate business interests, contract performance, your consent, and legal obligations.

Specific uses of your information include:

Account Setup and Management: We use information to facilitate account creation and management. This includes using data from third-party accounts (if you choose to connect them) to streamline this process. Feedback Requests: We may use your data to solicit feedback to improve our services. Account Administration: Your information helps us manage and maintain your account effectively. Administrative Communications: We send you information about our services, updates, and policy changes. Service Security: We use your information for fraud monitoring and prevention to secure our platform. Legal Compliance and Response: We inspect the data we hold to respond to legal requests and comply with our legal obligations. Business Analysis and Improvement: We analyze data for usage trends and campaign effectiveness to enhance our platform and services. This analysis is done in an aggregated and anonymised manner, ensuring no personal identification without your consent.

Will Your Information Be Shared With Anyone?

At MarketMapr, the sharing of your data is governed by the following principles:

Consent: We share your data only if we have your explicit consent for a specific purpose.
Legitimate Interests: We may process your data when necessary for our legitimate business interests.
Contractual Necessity: If we have a contract with you, we process your personal information to fulfill our contractual obligations.
Legal Obligations: We may disclose your information to comply with the law, respond to legal processes or governmental requests, including for national security or law enforcement purposes.
Vital Interests: We may disclose your data to protect the safety of any person, investigate policy violations, suspected fraud, or illegal activities, or as part of litigation.

Additionally, your data may be shared in the context of business transfers, such as mergers, reorganizations, or sales, to facilitate and complete such transactions.

How Long Do We Keep Your Information?

At MarketMapr, we retain your personal information only as long as necessary for the purposes outlined in this privacy notice, or as required by law for purposes like taxation and accounting. Your information will not be kept for longer than the duration of your account with us.

Once there is no longer a legitimate business need to process your personal information, we will delete or anonymise it. If deletion is not feasible immediately (for instance, due to data being in backup archives), we will securely store and isolate your information from further processing until deletion can occur.

How We Keep Your Information Safe:

At MarketMapr, we employ robust technical and organisational measures to safeguard your personal information. However, it's important to acknowledge that no system is impervious to breaches. While we strive to protect your data, the inherent vulnerabilities of internet transmission and data storage technologies mean that we cannot fully guarantee the security against unauthorized access, hacking, or other cyber threats. We recommend that you interact with our platform in a secure environment, as the transmission of personal information is at your own risk.

International Data Transfer

As a UK-based business, we comply with local data protection laws. If there are any international transfers of data, they will be conducted in compliance with applicable regulations.

Your Privacy Rights at MarketMapr:

As a MarketMapr user, especially if you're in the European Economic Area, you have specific rights regarding your personal information. Should you believe there's an issue with how we're handling your data, you're entitled to lodge a complaint with your local data protection authority.

For any privacy-related inquiries, please contact us at privacy@marketmapr.com.

Managing Your Account Information:

You can review or modify your account details by logging into your account settings. For account termination requests, contact us directly. We'll deactivate and remove your information from our active databases, retaining only what's necessary for legal obligations, fraud prevention, or troubleshooting.

Opting Out of Marketing Communications:

Unsubscribe from our marketing emails at any time via the unsubscribe link or by contacting us.

Post-unsubscribe, essential service-related communications will continue as necessary for account management and service requests.

Cookies and Tracking Technology:

MarketMapr uses cookies and similar tracking technologies to track the activity on our service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyse our service. The technologies we use may include:

Cookies or Browser Cookies: A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our service. Web Beacons: Certain sections of our service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit MarketMapr, for example, to count users who have visited those pages or opened an email and for other related website statistics. You can learn more about the cookies we use and update your preferences by visiting our Cookies Policy page. This Cookies Policy is part of our Privacy Policy.

GDPR Compliance:

What roles are assigned to organisations under the GDPR?

Organisations are assigned the role of either data controller or data processor. It's common for organisations to be both, depending on their relationships and specific data processing activities. Here is how Marketmapr interprets these roles and their associated responsibilities:

Data Controller
A “data controller” is an entity that determines the purposes and means of processing personal data, either alone or in conjunction with others. While using Marketmapr, users (“you”) act as the data controller. This is because you decide the purpose and the means (utilizing Marketmapr) of processing the personal data. Separately, Marketmapr is also a data controller for the personal data linked to your Marketmapr account (like your business contact information), as we manage the means and purposes of this processing for our own needs: billing, communicating information about your account, and other administrative purposes.

Data Processor
Marketmapr functions as the “data processor” when we process personal data on your behalf based on an agreement. In this arrangement, you specify the data to be processed, the purpose(s) of processing, the duration of data retention, and any restrictions on our use of the data. This might include processing information about recruitment agencies or suppliers as directed by you within the scope of our services.

In accordance with the General Data Protection Regulation (GDPR) 2018, MarketMapr offers Data Processing Agreements (DPAs) to our users. Our DPAs incorporate standard contractual clauses, also known as "Model Clauses," which facilitate GDPR-compliant data transfer. For those interested in obtaining a DPA, please reach out to us at privacy@marketmapr.com.

Data Subject Rights:

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have several rights concerning your personal data. These rights include:

The Right to Access: You can request a copy of your personal data that MarketMapr holds.
The Right to Rectification: If your personal data is inaccurate or incomplete, you have the right to have it corrected.
The Right to Erasure: You can request the deletion of your data, commonly referred to as the 'right to be forgotten'.
The Right to Restrict Processing: You have the right to request the restriction of processing your personal data under certain circumstances.
The Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format and have the right to transmit those data to another controller.
The Right to Object: You have the right to object to the processing of your personal data in certain circumstances, including for marketing purposes.
Rights in Relation to Automated Decision Making and Profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

To exercise any of these rights, please contact us at privacy@marketmapr.com. We will respond to your request in accordance with the applicable laws.

For more detailed information about your rights under UK data protection laws, please visit the website of the Information Commissioner's Office at ico.org.uk.